TECHNICAL & BUSINESS WORKS

Ethical ITSM: Navigating Data Privacy, AI and Integrity in IT Services

By Author Naza Semenoff

Check out "Ethical ITSM" by Naza Semenoff for a comprehensive guide filled with helpful tips on protecting data privacy, being ethical in artificial intelligence, and ensuring the integrity of IT systems. In this insightful book, you'll learn essential governance skills for ethical IT services, empowering you to navigate the complex landscape of responsible IT management confidently. Start your journey in ethical and responsible IT management today with the valuable insights provided in "Ethical ITSM."

IT Onboarding and Offboarding: A Comprehensive Process Guide

By Author Naza Semenoff

Uncover seamless IT onboarding and offboarding in this guide for HR, IT leaders, and management. Best practices for welcoming new hires and ensuring smooth offboarding.

Written by a seasoned IT expert with over 20 years of experience, offering strategic insights and future trends in IT management. Elevate your IT processes with this concise, well-rounded resource. Take charge of your IT journey and implement proven strategies for success.

Fit for Service: Navigating the Crossroads of FitSM and ITSM for Seamless Implementation

By Author Naza Semenoff

Unlock service management excellence with 'Fit for Service: Navigating FitSM and ITSM,' tailored for IT professionals and leaders. This guide covers framework selection, implementation challenges, and organizational change in less than 100 pages. Get your copy now to enhance your service management and lead organizational change with confidence!